If a problem appears on your monitor, it won’t always be necessary that someone physically shows up. Often times it is possible to resolve the problem using remote assistance software. This software makes it possible for someone else to take control over your computer from a different place and solve a problem while talking to you on the phone.
Our remote software uses high encryption standards and gives you full control about when anyone else can access your computer.
We are currently using RustDesk for Remote Assistance. Click here to learn more about RustDesk.